Onsite Solution — Fastest Reboot In The Town

Privacy Policy

Last updated: 14 June 2026

Onsite Solution(“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you use our website (https://www.onsitesolution.co.in) or book our laptop, desktop, printer and CCTV services, and how we use and protect it.

1. Information we collect

When you book a service or contact us, we collect the details you provide, which may include:

  • Your name
  • Phone number
  • Email address (optional)
  • Service address
  • The service requested, preferred date and time slot
  • Any notes you add describing your issue

We also collect basic, non-identifying technical data (such as browser type and pages visited) through standard website hosting logs.

2. How we use your information

  • To contact you and confirm your booking
  • To schedule and carry out the onsite service you requested
  • To send booking confirmations and service updates
  • To respond to your enquiries and provide customer support
  • To improve our services and website

3. Sharing your information

We do not sell or rent your personal information. We only share it where necessary to provide our service — for example, with the engineer assigned to your visit, or with trusted service providers that help us operate the website and bookings (such as our hosting, database, and email/WhatsApp notification providers). These providers process data only on our behalf.

4. Cookies & third-party services

Our website embeds a few third-party services that may set their own cookies or collect usage data under their own privacy policies, including:

  • Google Maps (to show our store location)
  • Elfsight / Google Reviews (to display customer reviews)
  • Our website hosting provider (for performance and security)

5. Data retention

We keep booking information only for as long as needed to provide our services, maintain records of work done, and meet legal or accounting requirements.

6. Your rights

You may ask us to access, correct, or delete the personal information we hold about you. To make a request, contact us using the details below and we will respond promptly.

7. Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Contact us

If you have any questions about this Privacy Policy or your data, contact us:

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